MISSION

To support the High-End business development and sales revenue generation in Bulgari for Korea, focusing on expanding our HE client base throughout the country. Support to develop a pool of HE Client Advisors.

ESSENTIAL DUTIES & RESPONSIBILITIES

SUPPORT CLIENT PORTFOLIO, NETWORK & CLIENTELING

•   Support the annual HE clienteling, CRM and 1:1 activity plan in partnership with Marketing team to identify strategies, actions, products needs to deliver customized communication & personalized and exceptional services to clients that results in strong relationships to drive client loyalty & sales.

•   Support and engage in social & business networking in the world of luxury & VIPs with the objective of making connections, personal client portfolio & developing HE sales.

•   To support the relations with the customers with a pro-active approach.

•   Support Local HE events and ensure excellence CRM activities are executed to engage and excite the clients.

 

Support the HE development for high-end Club

•   Support the HE training material development process.

•   Work with the manger in the HE team budget definition for the area of reference and ensure its control.

•   Coordinate the development and follow up of action plans related to HE activities.

•   Supervise the proper deployment of the HEB related materials.

•   Support the organization of the HE seminars.

TEAMWORK

•   Work with respective HE members and Retail team on action plan to enlarge and engage top client base.

•   Support that team execute on action plan and achieve sales target.

•   Partner with HJ club members in Korea to drive HJ sales for the country.

•   Co-work with Retail team and Sales Training team to identify and train potential High-End members.